Privacy PolicyIntroductionWelcome to Velo University (“VeloU”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and share your information when you use our services, including our website, mobile app, and any other interactions you have with VeloU.Information We CollectWe collect information about you in several ways, including: Information You Provide to Us- Personal Information: When you sign up for our services, we collect personal information such as your name, email address, phone number, date of birth, and payment information.- Athlete Information: We collect information related to your athletic profile, including performance metrics, training progress, and injury history.- Communication Data: We collect information from your communications with us, including emails, messages, and any other forms of correspondence.
Information We Collect Automatically- Usage Information: We collect information about your interactions with our website and app, such as IP address, browser type, operating system, pages visited, and the dates and times of your visits.- Device Information: We collect information about the devices you use to access our services, including hardware models, device settings, and mobile network information.
Information from Third Parties- Third-Party Services: We may receive information about you from third parties, such as social media platforms, if you choose to link your account with these services.
How We Use Your Information We use the information we collect for various purposes, including:- Providing Services: To provide, maintain, and improve our services, including personalizing your training programs and managing your account.- Communication: To communicate with you about your account, our services, and any updates or promotions.- Performance Tracking: To monitor and analyze your athletic performance and progress.- Security: To protect the security and integrity of our services and prevent fraudulent activities.- Compliance: To comply with legal obligations and enforce our terms of service.
Sharing Your Information We do not sell your personal information to third parties. However, we may share your information in the following circumstances:- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and marketing assistance.- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request from law enforcement or other governmental authorities.- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
Data Security We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices You have certain rights regarding your personal information, including:- Access: You can request access to the personal information we hold about you.- Correction: You can request that we correct or update your personal information.- Deletion: You can request that we delete your personal information, subject to certain exceptions.- Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.
Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date at the top of this page. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:Velo University Email: team@velouniversity.com Phone: (914) 384-6529 Address: 220 Tompkins Ave Pleasantville, NY 10570Thank you for trusting Velo University with your personal information. We are committed to protecting your privacy and providing you with a safe and secure experience.